Professional Certificate in ICT Service Support and Security

Name: Professional Certificate in ICT Service Support and Security
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The Professional Certificate in ICT Service Support and Security is a comprehensive course designed to equip learners with critical skills for success in the modern IT industry. This program focuses on essential ICT service support and security concepts, ensuring that learners are fully prepared to tackle real-world challenges in this rapidly evolving field.

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AboutThisCourse

In today's digital age, the demand for IT professionals with expertise in service support and security has never been higher. By completing this course, learners will be able to demonstrate their proficiency in these areas, making them highly valuable to potential employers and increasing their career advancement opportunities. Throughout the course, learners will gain hands-on experience with a range of essential tools and technologies, including ITIL frameworks, incident management systems, and security protocols. By the end of the program, learners will have a deep understanding of ICT service support and security best practices, making them confident and capable IT professionals ready to succeed in any organization.

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CourseDetails

• Introduction to ICT Service Support and Security
• IT Infrastructure Library (ITIL) Foundation
• Service Support Processes: Incident Management, Problem Management, Change Management
• Service Security: Access Control, Security Risks and Threats, Disaster Recovery Planning
• Network and Infrastructure Security: Firewalls, VPNs, Network Monitoring
• Endpoint Security: Anti-virus, Malware Protection, Patch Management
• Data Security: Encryption, Backup and Recovery, Data Loss Prevention
• Identity and Access Management: Authentication, Authorization, Accounting
• Security Compliance: Regulations, Standards, Best Practices
• Security Audits and Incident Response

CareerPath

The Professional Certificate in ICT Service Support and Security equips learners with vital skills for roles in IT support, network administration, and cybersecurity. The UK job market witnesses a consistent demand for these professionals. According to recent data, IT Support Specialists earn an average of £7,500 per month. Meanwhile, Network Administrators can earn around £6,500, and Security Analysts command £9,000. Systems Analysts earn approximately £8,000, and Database Administrators receive £7,000. The 3D pie chart below reveals the average salary ranges for these roles in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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WhatsIncludedBothPlans

FullCourseAccess
DigitalCertificate
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PROFESSIONAL CERTIFICATE IN ICT SERVICE SUPPORT AND SECURITY

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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