Professional Certificate in Advanced ICT Service Management

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The Professional Certificate in Advanced ICT Service Management is a comprehensive course designed to equip learners with the essential skills required for career advancement in today's rapidly evolving ICT industry. This certificate course focuses on the latest industry trends, tools, and best practices in ICT service management, making it an essential program for ICT professionals seeking to stay ahead in their careers.

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AboutThisCourse

With the increasing demand for ICT services worldwide, there is a growing need for skilled professionals who can effectively manage complex ICT service environments. This course provides learners with the knowledge and skills required to meet this demand, including ITIL frameworks, service delivery and support, and IT governance. By completing this course, learners will gain a competitive edge in the job market, with the ability to apply their skills to real-world ICT service management scenarios. Whether you are an ICT professional looking to advance your career or an organization seeking to upskill your workforce, the Professional Certificate in Advanced ICT Service Management is an investment in your future success.

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CourseDetails

• Advanced ITIL® Framework
• ISO/IEC 20000:2018 Implementation
• IT Service Strategy and Design
• Advanced ICT Continual Service Improvement
• ICT Service Transition and Operation
• IT Security Management in Service Delivery
• Advanced ICT Problem and Incident Management
• IT Asset and Configuration Management
• ICT Service Level Management and Supplier Management
• IT Governance and Compliance in Service Management

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN ADVANCED ICT SERVICE MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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