Professional Certificate in Advanced ICT Service Management
-- ViewingNowThe Professional Certificate in Advanced ICT Service Management is a comprehensive course designed to equip learners with the essential skills required for career advancement in today's rapidly evolving ICT industry. This certificate course focuses on the latest industry trends, tools, and best practices in ICT service management, making it an essential program for ICT professionals seeking to stay ahead in their careers.
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โข Advanced ITILยฎ Framework
โข ISO/IEC 20000:2018 Implementation
โข IT Service Strategy and Design
โข Advanced ICT Continual Service Improvement
โข ICT Service Transition and Operation
โข IT Security Management in Service Delivery
โข Advanced ICT Problem and Incident Management
โข IT Asset and Configuration Management
โข ICT Service Level Management and Supplier Management
โข IT Governance and Compliance in Service Management
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