โ€ข Understanding Conflict in Health Care: An Introduction
โ€ข Theories and Models of Conflict Resolution
โ€ข Communication and Negotiation Skills for Conflict Resolution
โ€ข Mediation and Facilitation in Health Care Conflict Resolution
โ€ข Legal and Ethical Considerations in Conflict Resolution
โ€ข Diversity and Cultural Competence in Conflict Resolution
โ€ข Conflict Resolution in Interprofessional Health Care Teams
โ€ข Organizational Approaches to Conflict Resolution in Health Care
โ€ข Restorative Justice and Conflict Resolution in Health Care
โ€ข Conflict Resolution Skills Practicum and Evaluation