• Understanding Conflict in Health Care: An Introduction
• Theories and Models of Conflict Resolution
• Communication and Negotiation Skills for Conflict Resolution
• Mediation and Facilitation in Health Care Conflict Resolution
• Legal and Ethical Considerations in Conflict Resolution
• Diversity and Cultural Competence in Conflict Resolution
• Conflict Resolution in Interprofessional Health Care Teams
• Organizational Approaches to Conflict Resolution in Health Care
• Restorative Justice and Conflict Resolution in Health Care
• Conflict Resolution Skills Practicum and Evaluation