Professional Certificate in Services Marketing Operations
-- ViewingNowThe Professional Certificate in Services Marketing Operations is a comprehensive course designed to enhance your understanding of service marketing principles and operations. This program emphasizes the importance of creating and delivering exceptional customer experiences, a critical aspect of today's service-centric business environment.
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GBP £ 202
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โข
Services Marketing Strategy & Planning
โข
Customer Relationship Management (CRM)
โข
Service Quality & Improvement
โข
Multi-Channel Service Delivery
โข
Service Pricing & Revenue Management
โข
Customer Experience (CX) Design & Management
โข
Service Failure & Recovery
โข
Legal & Ethical Considerations in Services Marketing
โข
Services Marketing Metrics & Analytics
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