Undergraduate Certificate in Basic Service Management
-- ViewingNowThe Undergraduate Certificate in Basic Service Management is a compact course designed to equip learners with essential skills for careers in service management. This program is vital for those seeking to understand the fundamentals of service operations, customer relations, and strategic decision-making in the service industry.
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โข Introduction to Service Management
โข Service Delivery and Customer Support
โข Service Operations and Process Improvement
โข Service Quality and Performance Management
โข Service Strategy and Planning
โข Service Marketing and Sales
โข Financial Management for Service Businesses
โข Service Law and Ethics
โข Service Innovation and Technology
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