Graduate Certificate in Corporate Crisis Communication Skills
-- viewing nowThe Graduate Certificate in Corporate Crisis Communication Skills is a specialized course designed to prepare learners for handling communication during organizational crises. This program emphasizes the importance of effective communication in maintaining reputation, ensuring business continuity, and fostering trust with stakeholders during critical times.
4,099+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Crisis Communication Planning: Developing a comprehensive crisis communication plan for organizations, including identifying potential crises, establishing communication protocols, and selecting appropriate communication channels.
• Media Relations: Managing relationships with the media during a crisis, including crafting effective press releases, conducting press conferences, and addressing difficult questions.
• Social Media Management: Utilizing social media to communicate during a crisis, including monitoring social media platforms, creating social media content, and managing online reputation.
• Internal Communication: Communicating effectively with employees during a crisis, including crafting internal messages, addressing employee concerns, and ensuring transparency.
• Stakeholder Engagement: Engaging with key stakeholders during a crisis, including investors, customers, and suppliers, to maintain relationships and build trust.
• Risk Assessment: Identifying and assessing potential risks to the organization, including operational, financial, and reputational risks, and developing strategies to mitigate those risks.
• Ethical Considerations: Navigating ethical considerations during a crisis, including transparency, honesty, and accountability, and ensuring compliance with legal and regulatory requirements.
• Crisis Communication Training: Developing and delivering crisis communication training programs for employees, including tabletop exercises, simulations, and coaching.
• Post-Crisis Evaluation: Evaluating the effectiveness of the crisis communication plan and making necessary improvements, including analyzing communication outcomes, identifying areas for improvement, and updating communication protocols.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate